Refunds are only approved based on these criterias:
- Item(s) arrived damaged
- Item(s) not received as described.
- If order shows Delivered to address by shipping carrier and it is stated by the buyer that the order was “not delivered” the buyer is not eligible for a refund. (They will be advised to check with neighbors, outside home etc.)
You are not responsible for customer address being input incorrectly at the time purchase. You will still receive payout for the order.
It is important to note why the customer is requesting a refund so that there isn’t a delay in the refund process.
Refund disputes will be taken over by ANM Support team.
Anm-Marketplace is a marketplace created to help entrepreneurs rather licensed or non-licensed to earn income by selling their products rather if it their own brand or other known brands (New or used).