01
Multivendor Shipping
One ANM checkout may produce multiple packages when products are owned by different businesses.
- Each seller is responsible for its own fulfillment group.
- Each shipment may use a different carrier.
- Each shipment may have its own tracking number.
- Delivery timing may differ by seller.
02
Address Accuracy
Buyers are responsible for reviewing the shipping address before placing an order. Sellers should use the address provided through the marketplace order record.
03
Tracking
When tracking is available, the responsible seller or ANM fulfillment team should enter the carrier and tracking information for its shipment group.
04
Delivery Problems
Carrier delays, address problems, missed scans, theft after delivery and other shipment issues may require review of carrier data, seller fulfillment evidence and buyer-provided information.